Returns & Exchanges

REFUNDS AND RETURNS

Refund Policy

We accept refunds under the following circumstances:

The product is still sealed and in original packaging
The product has not been used or worn
The product has a genuine fault or defect upon arrival

Returns Policy

Terms & conditions of returns:

The product must be returned within 30 days of purchase - we cannot accept returns later than this

Products must be returned in original condition & packaging

Customers must cover return postage

Unfortunately, we cannot refund:

Shipping costs
Contact latex gloves with protective palm plastic removed (including damage to the latex upon removing the plastic)

Products returned after 30 days since purchase

Gloves with wear or deterioration that is deemed fair use - latex is a natural material that can and will experience wear from the very first use, the level of wear will vary per keeper depending on their age, technique, playing surface and much more.

How to Make a Return:
Please send your gloves back to the following address:

S1 Goalkeeping
Farfill/Fulfillment Partners Limited
Canberra House, Rowley Rd,
Coventry
Warwickshire
CV3 4FR

Inside the package you MUST:
Write a note with exchange or refund along with order number.

Once sent a return please email:
Scott@S1Goalkeeping.co.uk

To inform us of the return

Please allow 7-14 working days for your return to be processed.

Please note:

Delivery addresses that include an error incorrectly added by the customer, which therefore results in the order being returned to our warehouse will not have their shipping charge refunded if the customer chooses a refund. If the customer would like us to resend the order an additional shipping cost will be charged. ALSO any gloves that wish to be exchanged due to the customers choice, the customer will be liable for the additional postage.

Postage Options

Standard Delivery - UK - £5
Royal Mail Tracked
3-5 Working Days

Standard Delivery - Ireland - £15
5-7 Working Days